1. OVERVIEW

Welcome to SpencerWashington.com (“Company,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, purchase products, join our programs, interact with our brand, or use any of our services.

By accessing or using our website or Services, you agree to the terms of this Privacy Policy.

If you do not agree, please discontinue use immediately.

2. INFORMATION WE COLLECT

We collect the following types of information:

A. Information You Provide Directly

This includes:

Name

Email address

Phone number

Mailing/billing address

Payment information (processed securely by third-party providers)

Login credentials

Profile details

Survey responses

Customer service inquiries

Uploaded files or submissions

Coaching notes (if applicable)

B. Information Automatically Collected

When you access our website, we automatically collect:

IP address

Browser type and version

Device type

Operating system

Pages visited

Time spent on pages

Referring URLs

Click behavior

Cookie data

Pixel data

Log files

Session recording data (e.g., via Heatmaps or user analytics tools)

C. Information from Cookies & Tracking Tools

We use cookies, pixels, tags, and similar tracking technologies, including:

Google Analytics

Google Tag Manager

Facebook/Meta Pixel

TikTok Pixel

LinkedIn Insight Tag

Email tracking pixels

Affiliate tracking software

Conversion tracking

Heatmapping tools (e.g., Hotjar, Microsoft Clarity)

You can disable cookies in your browser settings, but the website may not function properly.

D. Information from Third Parties

We may receive data from:

Payment processors (Stripe, PayPal, etc.)

Email service providers

Learning management systems

CRM platforms

SaaS or software tools integrated with our Services

Advertising partners

Social media platforms

Data analytics providers

Affiliate partners

AI tools used to analyze your interactions with our site

3. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill purchases

Provide access to courses, programs, or memberships

Respond to support or coaching inquiries

Customize your user experience

Improve our website and services

Send transactional emails

Send marketing emails (only if you opt in)

Provide customer service

Track conversions and measure ad performance

Detect and prevent fraud

Comply with legal obligations

Analyze behavior for business insights

Deliver personalized advertising across platforms

Improve future products and offerings

Operate AI-powered tools or personalized recommendations

We do NOT sell your personal data.

4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

A. Service Providers

Such as:

Payment processors

Email marketing platforms

CRM and automation tools

Hosting providers

Analytics providers

Customer support platforms

Learning management systems

AI tools

Cloud storage services

Ad networks

These third parties only access your data as necessary to perform services for us.

B. Legal Requirements

We may disclose your information if required by:

Law

Court order

Legal process

Requests from government authorities

Enforcement of our Terms & Conditions

Protection of rights, property, or safety

C. Business Transfers

If the Company undergoes:

Sale

Merger

Acquisition

Asset transfer

Reorganization

…your information may be transferred as part of the transaction.

5. DATA SECURITY

We use industry-standard measures to protect your information, including:

Encryption

Secure servers

Password protection

Firewalls

SSL/TLS

Vendor security vetting

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You use the website at your own risk.

6. DATA RETENTION

We retain your data:

As long as your account is active

As long as necessary to provide services

As long as legally required

As long as needed to resolve disputes

You may request deletion at any time (see Section 11).

7. CHILDREN’S PRIVACY

Our website and services are not intended for anyone under 18 years of age.
We do not knowingly collect information from children.
If we discover such data, we will delete it promptly.

8. MARKETING COMMUNICATIONS & OPT-OUT

When you opt in to receive emails, you may receive:

Training content

Marketing emails

Promotions

Announcements

Program updates

Reminders

Newsletters

You may unsubscribe at any time by:

Clicking the “unsubscribe” link in any email

Contacting us at [email protected]

Unsubscribing from marketing communications does not affect transactional emails.

9. THIRD-PARTY LINKS

Our website may contain links to third-party sites.
We do not control or take responsibility for their:

Content

Privacy practices

Policies

Security

You should review their policies independently.

10. YOUR PRIVACY RIGHTS

Depending on your location (GDPR, CCPA, CPRA, etc.), you may have rights including:

The right to access your data

The right to update or correct errors

The right to request deletion

The right to object to processing

The right to restrict processing

The right to withdraw consent

The right to data portability

The right to opt out of sale or sharing of personal data

The right to non-discrimination for exercising privacy rights

To submit a request, email:

📩 [email protected]

We may require verification of identity.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside your own.

By using our Services, you consent to these transfers.

12. DO NOT TRACK POLICY

Our website does not respond to Do Not Track (DNT) signals.

13. GDPR COMPLIANCE

If you are located in the EU or UK, our legal basis for collecting and processing your data may include:

Consent

Contractual necessity

Legitimate interest

Legal obligation

You may withdraw consent at any time.

14. CCPA/CPRA COMPLIANCE

If you are a California resident, you have specific rights, including:

Right to know

Right to delete

Right to opt out of sale/sharing

Right to data correction

Right to limit use of sensitive personal information

We do not sell personal information.

15. CALIFORNIA “SHINE THE LIGHT” DISCLOSURE

We do not share personal information with third parties for their independent marketing purposes.

16. EMAIL & SMS COMPLIANCE (CAN-SPAM / TCPA)

We comply with all applicable communication laws.

By opting into email or SMS:

You consent to receive messages

You understand that data rates may apply (for SMS)

You may opt out at any time

Messages may be automated or sent manually

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.
Updated versions will include a revised “Last Updated” date.

Continued use of the website indicates acceptance of changes.

18. CONTACT INFORMATION

For questions regarding this Privacy Policy or your personal data, contact:

[email protected]
SpencerWashington.com